Curbside care appointments can take double the amount of time, and clients are often disappointed with the lack of interaction with the medical team. Client compliance and revenue may suffer as a result. Your staff will have more efficient appointments and create amazing client experiences with these strategies. Enjoy 3 live one-hour courses with replay for a total of 3 CE hours:
Course 1: End the Phone Frenzy teaches strategies to cut call volume. Watch a preview: The Secret to Save 3+ Hours of Talk Time
Course 2: Cut Curbside Care Time in Half. Appointments can take two to three times longer to complete during curbside care. Get strategies to work efficiently. Watch a preview: Shave 3 Hours a Day Off Curbside Care
Course 3: Deliver 5-Star Curbside Care Experiences. Learn how to set a gold standard for curbside care. Watch a preview: 3 Ways to Engage Clients During Curbside Care
WHAT YOU GET
- Team enrollment
- Unlimited 24/7 replay
- Handouts with step-by-step instructions and facilitator's guide
- Online tests
- 3 hours of CE credit
- Watch on any device: Smartphone, tablet, and computer
- Your training manager may view learner progress reports
- Add or remove learners anytime at no additional cost
HOW TO WATCH RECORDED COURSES
Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses.
HOW TO MANAGE LEARNERS
Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge.
COURSE USE POLICY
Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email firstname.lastname@example.org with your questions.
For delivery details, see our Terms and Conditions.