Jump-Start Your New Receptionist: 6 Courses
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Product ID : new_receptionist

Jump-Start Your New Receptionist: 6 Courses

Sale Price: $495.00
Compared at: $774.00
You Save: $279.00
Weight: Free Shipping

Description

Did you know turnover among veterinary receptionists is 26%? Onboarding is the process of integrating a new employee with your hospital and its culture, as well as providing the tools and information to become a confident and productive teammate. Here are the first skill sets that new hires need to master.

Jump-Start Your New Receptionist includes 6 one-hour courses:

  1. How to Train a New Receptionist
  2. 10 Phone Skills Every Receptionist Should Know
  3. 8 Essential Skills Every Receptionist Should Master
  4. How to Improve Appointment Scheduling
  5. Take Control of Scheduling Calls
  6. Phone Scripts That Gain New Clients
BONUS: Onboarding orientation checklist 

Courses are RACE approved by the American Association of Veterinary State Boards and New York State Department of Education. 

WHAT YOU GET

Each 1-hour course includes:

  • Team enrollment
  • Unlimited replay of recorded webinars
  • Handouts
  • 1 hour of CE credit per course
  • Online tests
  • CE certificates

BONUS: Facilitator's Guide in every handout to implement training 

HOW TO WATCH RECORDED COURSES

Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses. 

HOW TO MANAGE LEARNERS

Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names print on CE certificates. Your training manager also may view learner progress reports and add or remove learners anytime.

HOSPITAL USE GUIDELINES

Online courses are for individual hospital use only. Multi-location hospitals will need to enroll each location separately. We offer savings for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with questions.

For delivery details, see our Terms and Conditions.

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