Essential Phone Skills: 6 Courses
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Product ID : essential_phone_skills

Essential Phone Skills: 6 Courses

Sale Price: $495.00
Compared at: $774.00
You Save: $279.00
Weight: Free Shipping

Description

The telephone is the front door of your veterinary hospital. Callers will form an impression of your business within 7 seconds. Answering phones at a veterinary hospital requires compassion, empathy, alertness and professionalism. We’ve organized 6 of our most popular telephone classes into a training curriculum that lets you enjoy extra savings. Each course is $129 if purchased separately for a total of $774. You pay just $495! Use these classes to train new hires and refresh skills of seasoned employees.

Essential Phone Skills includes 6 one-hour courses:
1. 10 Phone Skills Every Receptionist Should Know
2. Own the Phone: How to Lead Conversations
3. Phone Scripts That Gain New Clients
4. Take Control of Scheduling Calls
5. 5 Golden Rules to Impress Callers
6. Follow-Up Calls That Increase Patient Visits 

Each course includes:

  • Unlimited playback of recorded webinar
  • Handout
  • 1 hour of CE credit
  • Online test
  • CE certificate

For delivery details, see our Terms and Conditions.

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