Creating a 5-Star Veterinary Office
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Product ID : 5_star_veterinary_office

Creating a 5-Star Veterinary Office

Sale Price: $495.00
Compared at: $774.00
You Save: $279.00
Weight: Free Shipping

Description

Delivering consistent, amazing client experiences is how practices thrive. Use these courses to create a culture of 5-star service in every team member from client service representatives to veterinarians. Team enrollment includes a total of 6 CE hours: 

1) Creating the 5-Star Experience Over the Phone

2) Creating the 5-Star Experience in the Exam Room

3) Master the Art of Presenting Treatment Plans

4) It’s How Much? Show Value for Fees

5) Be an Efficient, Energetic Receptionist

6) 60 Client Service Ideas in 60 Minutes

Courses are RACE approved by the American Association of Veterinary State Boards and New York State Department of Education. 

WHAT YOU GET

Each 1-hour course includes:

  • Team enrollment
  • Unlimited replay of recorded webinars
  • Handouts
  • 1 hour of CE credit per course
  • Online tests
  • CE certificates

BONUS: Facilitator's Guide with every course to implement training 

HOW TO WATCH RECORDED COURSES

Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses. 

HOW TO MANAGE LEARNERS

Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names print on CE certificates. Your training manager also may view learner progress reports and add or remove learners anytime.

HOSPITAL USE GUIDELINES

Online courses are for individual hospital use only. Multi-location hospitals will need to enroll each location separately. We offer savings for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with questions. 

For delivery details, see our Terms and Conditions.

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