Core Skills for Receptionists: 12 Courses
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Product ID : core_skills

Core Skills for Receptionists: 12 Courses

Sale Price: $990.00
Compared at: $1,548.00
You Save: $558.00
Weight: Free Shipping


Do you want your client-service team to deliver 5-star service over the telephone and when clients visit your veterinary hospital? We’ve organized 12 of our most popular client-service webinars into a training curriculum. Use these courses for new hires or as monthly staff meetings. Enjoy savings of more than $500 with this 12-course package, which includes ongoing year-to-year access. If purchased separately, each webinar is $129 for a total of $1,548.

Core Skills for Receptionists includes 12 one-hour courses:

  1. 10 Phone Skills Every Receptionist Should Know
  2. Secrets to Lead Phone Shoppers to Become New Clients
  3. Take Control of Scheduling Calls
  4. Follow-Up Calls That Increase Patient Visits
  5. How to Talk to Clients About Money
  6. Ways Receptionists Can Market Your Practice
  7. How to Improve Appointment Scheduling
  8. 10 Client Service Improvements You Can Do Today
  9. Creating Great First Impressions for New Clients
  10. How to Deal With Jerks
  11. Missed Opportunities Over the Phone
  12. How to Keep Doctors on Time 

Each course includes:

  • Unlimited playback of recorded webinar
  • Handout
  • 1 hour of CE credit per course
  • Test
  • CE certificate

For delivery details, see our Terms and Conditions.


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