Core Skills for Receptionists: 12 Courses
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Product ID : core_skills

Core Skills for Receptionists: 12 Courses

Price: $990.00
Weight: Free Shipping

Description

Do you want your client-service team to deliver 5-star service over the telephone and when clients visit your veterinary hospital? We’ve organized 12 of our most popular client-service webinars into a training curriculum that lets you enjoy a "Buy 10, get 2 FREE" savings. Use these courses for new hires or as monthly staff meetings.

Core Skills for Receptionists includes 12 one-hour courses:

  1. 10 Phone Skills Every Receptionist Should Know
  2. Secrets to Lead Phone Shoppers to Become New Clients
  3. Take Control of Scheduling Calls
  4. Follow-Up Calls That Increase Patient Visits
  5. How to Talk to Clients About Money
  6. Ways Receptionists Can Market Your Practice
  7. Secrets to Effective Scheduling
  8. 10 Client Service Improvements You Can Do Today
  9. Creating Great First Impressions for New Clients
  10. How to Deal With Jerks
  11. Missed Opportunities Over the Phone
  12. How to Keep Doctors on Time 

For one hospital enrollment fee, your entire team gets 12 one-hour webinars. “Core Skills for Receptionists” includes a notebook for convenient storage of training materials. Each course includes:

  • Unlimited playback of recorded webinar
  • Handout
  • 1 hour of CE credit per course
  • Test
  • CE certificate

For delivery details, see our Terms and Conditions.

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