The exam room is your classroom. When your employees are effective communicators, you increase acceptance for professional services and products, boost client satisfaction and retention, and enjoy healthy revenue from better compliance.
Communication Skills for Your Entire Team includes 12 one-hour courses:
- 15 Communication Skills for Veterinary Teams
- Creating the 5-Star Experience in the Exam Room
- How to Talk to Clients About Money
- Creating the 5-Star Experience for Surgery and Dentistry
- How to Get to YES for Dentistry
- Creating the Perfect Veterinary Visit
- How to Increase Preventive Care Visits
- Look and Talk Like a Veterinary Professional
- 6 Awkward Client Conversations: Respond Like a Pro
- Communicating With Confidence About Nutrition
- Creating a Comforting Euthanasia Experience
- Follow-Up Calls That Increase Patient Visits
WHAT YOU GET
- Team enrollment
- Unlimited 24/7 replay
- Handouts with step-by-step instructions and facilitator's guide
- Online tests
- 12 hours of CE credit
- Watch on any device: Smartphone, tablet, and computer
- Your training manager may view learner progress reports
- Add or remove learners anytime at no additional cost
HOW TO WATCH RECORDED COURSES
Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses.
HOW TO MANAGE LEARNERS
Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names print on CE certificates. Your training manager also may view learner progress reports and add or remove learners anytime.
COURSE USE POLICY
Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with your questions.
For delivery details, see our Terms and Conditions.
