Be Masters of Conflict-Resolution: 3 Courses
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Product ID : masters_of_conflict_resolution

Be Masters of Conflict-Resolution: 3 Courses

Sale Price: $267.00
Compared at: $387.00
You Save: $120.00
Weight: Free Shipping


Enjoy extra savings on 3 packs of CE courses for your entire team. Each course is one hour and includes unlimited playback of webinars, handout, online test, and CE certificate.

Course 1: Managing Bad Clients: Google-Seekers, discount divas, and obnoxious smartphone users will teach you how to respond when clients consult Dr. Google, stop pet owners from texting during exams, and how to stop discounts that can hurt your bottom line and attract the wrong kind of clients. Watch a preview in my video, Get the #$@&%*! Off Your Phone.

Course 2: How to Succeed With Demanding Clients will give you conflict-resolution techniques when clients question the need for an exam to get medication refills, drug-monitoring tests, ask for discounts because "I paid for the west wing of your hospital," and many more challenging characters. Watch a preview in my video, Tame the Monsters!

Course 3: How to Prevent Client Complaints and Bad Reviews will show you how to avoid the nightmare of negative reviews and what to do when they happen. Learn how to be professional and gracious in your response, get templates of what to say, and how to politely fire problem clients. Watch a preview in my video, How to Fire Problem Clients.

For delivery details, see my Terms and Conditions.


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