Course 1: Capture Compliance in the Exam Room will help you understand the revenue potential of preventive checkups, how early detection bolsters dentistry and treatments for chronic conditions, ways to drive compliance during scheduling calls, confirmations, and exam conversations; and tips on forward booking to get prompt checkups and future income. Watch a preview in my video, 4 Tips to Take a Great History.
Course 2: It’s How Much? Show Value for Fees will teach your team ways to show value when talking with a price shopper, explaining preventive care services, sharing medication costs, presenting treatment plans for procedures, and collecting payment. Watch a preview in my video, Are You Making This Mistake at Checkout?
Course 3: Master the Art of Presenting Treatment Plans will improve your case presentation skills so more clients say yes. Get advice on people's learning styles, using positive body language, engaging clients with visual aids to help them understand diagnoses, sharing trusted resources because clients may consult Dr. Google when they leave, asking for commitments to treat, and responding when clients decline care. Watch a preview in my video, 3 Treatment Plan Mistakes to Avoid.
WHAT YOU GET
- Team enrollment
- Unlimited 24/7 replay
- Handouts with step-by-step instructions and facilitator's guide
- Online tests
- 3 hours of CE credit
- Watch on any device: Smartphone, tablet, and computer
- Your training manager may view learner progress reports
- Add or remove learners anytime at no additional cost
HOW TO WATCH RECORDED COURSES
Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses.
HOW TO MANAGE LEARNERS
Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge.
COURSE USE POLICY
Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with your questions.
For delivery details, see our Terms and Conditions.
