Phone Skills Coach: Year-long training
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Product ID : phone_coach

Phone Skills Coach: Year-long training

Price: $2,599.00
Weight: Free Shipping

Description

Phone Skills Coach provides year-round training and monitoring to constantly improve your staff’s telephone skills. Phone Skills Coach includes:

  • 4 live CE credit webinars that will be recorded for unlimited playback, handouts, online tests and CE certificates
  • 20 recorded calls to your clinic
  • 20 scorecards with tips and scripts on improving callers' experiences
  • Quarterly clinic scorecards to summarize team results
  • Quarterly coaching sessions with a professional trainer

You will have an introductory conference call to discuss your training goals. Your online order grants us permission to record calls to your hospital for training purposes.

Because this is an intensive coaching program, enrollment is limited to five hospital teams in 2019. One of five enrollments have been sold.

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