Book Now: Get New Clients to Schedule

To maintain a thriving, growing practice, you need 25 new clients per full-time doctor each month. In a two-doctor hospital, welcoming 50 new clients each month could increase its bottom line $420,000 annually. Your reception team drives the growth of your business. Let me teach them how to:

• Engage callers to build trust and communicate that your hospital is the best choice for their pets
• Clearly explain your standards of care for checkups and surgeries (includes worksheet)
• Ask questions so you may share specific services, never under or overquoting fees
• How to communicate value for your fees
• The right way to ask callers to book now
• Get new clients’ information now to avoid last-minute set up of medical records

BONUS: Facilitator's guide to help your team set goals from the training

Watch a preview of this course in my short video: You're Asking the Wrong Way

This CE course for your entire team includes:

• Unlimited playback of recorded webinar 
• Handout
• Online test
• CE certificate
• 1 hour of CE credit

For delivery details, see our Terms and Conditions. This course will be CE eligible through April 2021 and includes ongoing access.