8 Essential Skills Every Receptionist Should Master

Being a receptionist may be the hardest job in a veterinary hospital. You need octopus arms to juggle multiple calls, computer skills from practice-management software to social media, and the ability to turn conflict into calmness. Get tips, scripts and techniques to help you excel in the frontline of service at your practice. Make yourself a rock-star receptionist with these 8 skills:

1. Communication
2. Multitasking
3. Prioritizing
4. Organization
5. Computer skills
6. Interpersonal skills
7. Problem solver
8. Dependable

This CE course for your entire team includes:

• Unlimited playback of recorded webinar
• Handout
• Online test
• CE certificate
• 1 hour of CE credit

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