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Receptionist Skills

Get scripts and how-to tips on telephone skills and client service.
32 item(s) - Page 1 of 2
60 Client Service Ideas in 60 Minutes
60 Client Service Ideas in 60 Minutes
$129.00
Be an Efficient, Energetic Receptionist
Be an Efficient, Energetic Receptionist
$129.00
Creating the 5-Star Experience Over the Phone
Creating the 5-Star Experience Over the Phone
$129.00
End Drop-Off Disasters: How to Do Admissions and Discharges
End Drop-Off Disasters: How to Do Admissions and Discharges
$129.00 $99.00
How Millennial Receptionists Can Be Confident Communicators
How Millennial Receptionists Can Be Confident Communicators
$129.00
How to Engage Callers
How to Engage Callers
$129.00
How to Handle Challenging Callers
How to Handle Challenging Callers
$129.00
How to Master Forward Booking
How to Master Forward Booking
$129.00
How to Train a New Receptionist
How to Train a New Receptionist
$129.00
How to Triage Phone Calls
How to Triage Phone Calls
$129.00
Own the Phone: How to Lead Conversations
Own the Phone: How to Lead Conversations
$129.00
Phone Scripts That Gain New Clients
Phone Scripts That Gain New Clients
$129.00
Secrets to Effective Scheduling
Secrets to Effective Scheduling
$129.00
Take Control of Scheduling Calls
Take Control of Scheduling Calls
$129.00
10 Phone Skills Every Receptionist Should Know
10 Phone Skills Every Receptionist Should Know
$129.00
8 Essential Skills Every Receptionist Should Master
8 Essential Skills Every Receptionist Should Master
$129.00
Callers Hate to Hold: Solutions to Manage Hold-Time
Callers Hate to Hold: Solutions to Manage Hold-Time
$129.00
Client Service Lessons from Golden Retrievers
Client Service Lessons from Golden Retrievers
$129.00
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