How to Turn Time-Sucking Calls into Texts
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Product ID : calls_into_texts

How to Turn Time-Sucking Calls into Texts

Price: $129.00
Weight: Free Shipping

Description

Did you know the average healthcare call takes 8 minutes? While your client care team strives to provide five-star engagements, the reality is inconsistent service, hold times, and frustration for both you and callers. Texts can erase hours of time-sucking calls. Research shows 70% of consumers want to text you. While millennials are the largest pet-owning segment and are heavy text users, 86% of seniors also use text. Get how-to instructions to leverage this time-warping tool and elevate efficiency. What you’ll learn:
  • Why you need to offer texting right now
  • Who can provide texting services
  • Uncover more than 15 ways to use texting to boost your revenue and delight clients, including prompting refills, confirming appointments, sharing surgical patient photos, dosing reminders, and texting callbacks

BONUS: Facilitator's guide to help your team set goals from the training

Watch a preview of this course in my video: Stop Time-Sucking Calls

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • 1 hour of CE credit
  • CE certificate

Upgrade your CE experiences with my 2020 Training Package, which includes this course and 12 one-hour CE courses with a new subject each month.

For delivery details, see our Terms and Conditions. This course will be CE eligible through May 2022 and includes ongoing access.

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