Imagine you’re a dog owner and visit the veterinarian for your dog’s annual checkup. You spend $208 for an exam, vaccines and diagnostic tests. During the exam, the doctor diagnoses your dog with Grade 2 dental disease and recommends treatment. A technician gives you an estimate for $427. You’re facing a total of $635 in veterinary care—when you assumed your dog just needed a routine checkup. To take a fresh approach to client communication, look at dentistry from the client’s side of the exam table. What you’ll learn:
- Respond to common client reactions when hearing dental recommendations
- Answer phone shopper calls about dental prices
- Schedule dentistry using a point system for efficiency
- Make dental confirmation calls, emails and texts
- Send reminders for ongoing professional dental care
- Set up callbacks for recommended dental procedures
- Create a positive discharge experience
- Collect payment for dental procedures
This CE course for your entire team includes:
- Unlimited playback of recorded webinar
- Handout
- Online test
- CE certificate
- 1 hour of CE credit
For delivery details, see our Terms and Conditions.
