Preparing Clients for Surgery and Dentistry
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Product ID : preparing_clients

Preparing Clients for Surgery and Dentistry

Price: $129.00
Weight: Free Shipping

Description

Everyone on your veterinary team influences clients’ decisions to accept surgery and dentistry, from doctors who recommend treatments to receptionists who schedule procedures. You want clients to have a positive experience from start to finish—whether it’s a one-time life-saving surgery or dental treatments that recur throughout the pet’s lifetime. You’ll learn how to:

  • Use body language and teaching tools when presenting treatment plans
  • Why you need to describe surgical and dental services before prices
  • Schedule the procedure at the time of diagnosis when compliance is greatest
  • Set staggered admission appointments to avoid the morning chaos of “drop-offs”
  • Use a dental and surgical point system to schedule the appropriate number of procedures daily
  • Scripts for surgical and dental admission confirmation calls
  • Why technicians—not receptionists—need to admit and discharge patients
  • Schedule discharge appointments rather than release patients between busy evening exams

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • CE certificate
  • 1 hour of CE credit

For delivery details, see our Terms and Conditions.

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