Preparing Clients for Surgery and Dentistry
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Product ID : preparing_clients

Preparing Clients for Surgery and Dentistry

Price: $129.00
Weight: Free Shipping


Everyone on your veterinary team influences clients’ decisions to accept surgery and dentistry, from doctors who recommend treatments to receptionists who schedule procedures. You want clients to have a positive experience from start to finish—whether it’s a one-time life-saving surgery or dental treatments that recur throughout the pet’s lifetime. You’ll learn how to:

  • Use body language and teaching tools when presenting treatment plans
  • Why you need to describe surgical and dental services before prices
  • Schedule the procedure at the time of diagnosis when compliance is greatest
  • Set staggered admission appointments to avoid the morning chaos of “drop-offs”
  • Use a dental and surgical point system to schedule the appropriate number of procedures daily
  • Scripts for surgical and dental admission confirmation calls
  • Why technicians—not receptionists—need to admit and discharge patients
  • Schedule discharge appointments rather than release patients between busy evening exams

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • CE certificate
  • 1 hour of CE credit

For delivery details, see our Terms and Conditions.


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