If you want to get paid as a professional, you need look and talk like one. When you present a dental treatment plan for $1,200, you want the patient to get needed medical care and the client to have confidence in your team’s medical skills. Body language, appearance and the words that you use will have a significant impact pet owners’ decision making. What you’ll learn:
- How to project confidence during exam greetings
- Best practices for uniforms, name badges and staying sharp when you’re facing a messy day
- How the words you use impact clients’ acceptance of your medical recommendations
- Tips for collaborative body language when presenting diagnoses and treatment plans
- Incorporating technology without shutting down effective communication
- Ways to be an active listener
This CE course for your entire team includes:
- Unlimited playback of recorded webinar
- Handout
- Online test
- CE certificate
- 1 hour of CE credit
For delivery details, see our Terms and Conditions.
