Your healthcare team’s ability to confidently explain financial information to clients impacts their decisions to accept veterinary care. Most clients will stop treatment of a sick or injured animal at $1,450. A recent study found that cost limited treatment in 38% of cases. Another 32% report that cost influenced his or her decisions to treat, and 41% of respondents cite that cost was not a factor at all. What you’ll learn:
- Presenting treatment plans using body language and teaching tools
- Utilizing your healthcare team to present treatment plans and financing choices
- Responding when clients decline care
- Offering payment plans through third-party financing, including a list of providers
- Staging care when clients cannot accept Plan A
- Collecting deposits for life-saving emergencies
- Offering choices when clients have limited financial resources or no money
This CE course for your entire team includes:
- Unlimited playback of recorded webinar
- Handout
- Online test
- CE certificate
- 1 hour of CE credit
For delivery details, see our Terms and Conditions.
