How to Deal With Jerks
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Product ID : deal_with_jerks

How to Deal With Jerks

Price: $129.00
Weight: Free Shipping

Description

Emotions may escalate during conversations with veterinary clients. Learn the right words and body language to use when responding to difficult pet owners. Get tips on being a confident communicator. Find out how to manage clients’ emotions so patients get needed medical care. You’ll learn how to deal with:

  • High-maintenance Helen
  • F-bomb Frank
  • Just-do-everything Ed
  • Price-sensitive Paula
  • Dental dodging Dan
  • No-money Nancy

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • CE certificate
  • 1 hour of CE credit

 For delivery details, see our Terms and Conditions.

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