Are Your Wiggle Words Killing Compliance?
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Product ID : wiggle_words

Are Your Wiggle Words Killing Compliance?

Price: $139.99
Weight: Free Shipping


Your employees talk with 30 or more pet owners every day. Veterinarians, technicians and receptionists may be using wiggle words that result in no treatment or delayed care for necessary medical procedures. Conversations in the lobby and in exam rooms are opportunities to promote preventive care and guide clients’ treatment decisions. A wishy-washy approach may cause pet owners to say no. What you’ll learn:

  • Discover makeovers for wiggle words that will improve compliance
  • Get scripts that guide clients’ decisions
  • Steer pet owners to book progress exams, procedures and follow-up care
  • Lead clients to refill preventatives and chronic medications
  • Use body language and teaching tools to persuade clients to say yes

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • CE certificate
  • 1 hour of CE credit

For delivery details, see our Terms and Conditions.


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