Secrets to Lead Phone Shoppers to Become New Clients
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Product ID : secrets_to_lead_shoppers

Secrets to Lead Phone Shoppers to Become New Clients

Price: $139.99
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Is your team treating price shoppers as nuisances or new clients? Research shows 60% of callers have decided to do business with you before they dial—but are you closing the sale? You should welcome 25 new clients per full-time veterinarian each month, or an average of one per business day. Get proven telephone techniques to grow your practice with scripts and sample conversations. What you’ll learn:

  • Understand the new client growth opportunity of phone shoppers
  • Assign accountability to receptionists to generate revenue for the hospital
  • Benchmarks for recruiting new clients
  • Establish rapport with callers during the greeting
  • Assess which professional services and products the pet will need
  • Describe services before prices so callers can make educated decisions
  • Show value for the cost of veterinary care
  • Ask the caller to commit now to booking an exam
  • Marketing incentives for new clients
  • How much time you should invest in a price shopper call
  • Direct callers to your website for more information
  • Complete the new client registration when scheduling the exam to cement the relationship
  • Monitor your team’s monthly phone shopper performance

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • CE certificate
  • 1 hour of CE credit


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