Appointments can take two to three times longer to complete during curbside care. Your team needs strategies to work efficiently (and not be exhausted at the end of your shift). Get advice on:
- Setting expectations before clients arrive with appointment confirmations that detail curbside instructions
- Using a combination of curbside care, day admissions, and telemedicine to manage higher appointment demands
- Using texts for curbside check-ins and communication during the visit (includes response templates)
- Saving time when taking histories, performing exams, and discussing findings with video chat (watch a video of how it happens)
- Minimizing staff movements with defined roles so they’re not constantly running around (especially during winter)
- Going digital with forms, history questions, handouts, consents, and treatment plans and capturing digital signatures
- Collecting payment with text- and email-to-pay solutions
WATCH A PREVIEW: Shave 3 Hours a Day Off Curbside Care
WHAT YOU GET
This 1-hour course includes:
- Team enrollment
- Unlimited 24/7 replay
- Handout with step-by-step instructions and facilitator's guide
- Online test
- 1 hour of CE credit
- Watch on any device: Smartphone, tablet, and computer
- Your training manager may view learner progress reports
- Add or remove learners anytime at no additional cost
HOW TO WATCH RECORDED COURSES
Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses.
HOW TO MANAGE LEARNERS
Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge.
COURSE USE POLICY
Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with your questions.
For delivery details, see our Terms and Conditions.
