When new clients visit your veterinary hospital, what experience do you provide to ensure they’ll become lifetime clients? Learn how to make new clients feel like family, from the scheduling phone call to checkout. What you’ll learn:
- Phone tips to efficiently schedule new patient exams
- Scheduling 30 minute exams for new clients to allow time for bonding
- Providing welcome gifts and tours during the first visit
- Following up with handwritten cards, calls and reminders to increase new client bonding rates
- Tracking your sources of new clients so you make smart marketing decisions
This CE course for your entire team includes:
- Unlimited playback of recorded webinar
- Handout
- Online test
- CE certificate
- 1 hour of CE credit
For delivery details, see our Terms and Conditions.
