Control the Chaos: Ways CSRs Can Work Smarter
Product ID: work_smarter
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Octopus arms are flying as your client care team answers calls, checks email, collects payments, manages prescription refill requests, talks with phone shoppers, and much, much more. It’s exhausting. There’s an easier way. Let’s lower your stress and get the work done smarter. What you’ll learn:
WATCH A PREVIEW: 6 Tips to Tame Your Clinic Email Inbox
WHAT YOU GET
This 1-hour course includes:
HOW TO WATCH RECORDED COURSES
Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses.
HOW TO MANAGE LEARNERS
Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge.
COURSE USE POLICY
Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email email@example.com with your questions.
For delivery details, see our Terms and Conditions.