Control the Chaos: Ways CSRs Can Work Smarter
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Product ID : work_smarter

Control the Chaos: Ways CSRs Can Work Smarter

Price: $139.99
Weight: Free Shipping


Octopus arms are flying as your client care team answers calls, checks email, collects payments, manages prescription refill requests, talks with phone shoppers, and much, much more. It’s exhausting. There’s an easier way. Let’s lower your stress and get the work done smarter. What you’ll learn:

  • Best approaches to manage clinic emails, texts, and voicemail
  • Streamline these processes to save hours of time
  • Use technology to end heavy call volume
  • Get administrative tasks done on time with calendar tools
  • Embrace daily team checklists to avoid missing important tasks
  • Stop the morning madness of drop-offs

WATCH A PREVIEW: 6 Tips to Tame Your Clinic Email Inbox


This 1-hour course includes:

  • Team enrollment
  • Unlimited 24/7 replay
  • Handout with step-by-step instructions and facilitator's guide
  • Online test
  • 1 hour of CE credit
  • Watch on any device: Smartphone, tablet, and computer
  • Your training manager may view learner progress reports
  • Add or remove learners anytime at no additional cost 


Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses. 


Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge. 


Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email with your questions.

For delivery details, see our Terms and Conditions.


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