Get tips to be a great receptionist while getting tasks done. Discover tricks to improve your productivity while engaging an “I got this!” attitude. What you’ll learn:
- Have a consistent phone greeting and respect the hold button
- Share your Golden Retriever attitude with callers and visiting clients
- Be a bridge between clients and medical teams
- Know how to backpedal out of time-sucking conversations
- Streamline check-in and checkout and utilize a phone room
- Handle late clients with efficient fixes
Watch a preview of this course in my short video: What Is Your Telephone Personality?
This CE course for your entire team includes:
- Unlimited playback of recorded webinar
- Handout
- Online test
- CE certificate
- 1 hour of CE credit
For delivery details, see our Terms and Conditions.
