10 Client Service Improvements You Can Do Today
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Product ID : 10_service

10 Client Service Improvements You Can Do Today

Price: $139.99
Weight: Free Shipping


Does your service match your medicine? Because pet owners choose where to seek veterinary care, your clinic operates in both the healthcare and service industries. Pay attention to details the next time you go shopping and see which service experiences you could duplicate in your veterinary hospital. What you’ll learn:

1. Step out from behind the counter for personal greetings
2. Greet clients and patients by name
3. Shake clients’ hands
4. Have the practice manager welcome new clients
5. Take a “Let me help you” approach
6. Send birthday emails to pets
7. Text clients after dental and surgical patients are awake
8. Provide exam door to car door service
9. Send referral thank-you letters
10. Survey clients after visits

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • CE certificate
  • 1 hour of CE credit

For delivery details, see our Terms and Conditions.


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