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Client Service & Phone Skills

Get scripts and how-to tips on telephone skills and client service.
55 item(s) - Page 1 of 4
20 Perfect Phone Scripts
20 Perfect Phone Scripts
$139.99
4 Phone Scenarios Every CSR Should Master
4 Phone Scenarios Every CSR Should Master
$139.99 $119.99
60 Client Service Ideas in 60 Minutes
60 Client Service Ideas in 60 Minutes
$139.99
Be an Efficient, Energetic Receptionist
Be an Efficient, Energetic Receptionist
$139.99
Creating the 5-Star Experience Over the Phone
Creating the 5-Star Experience Over the Phone
$139.99
Cut Curbside Care Time in Half
Cut Curbside Care Time in Half
$139.99
Deliver 5-Star Curbside Care Experiences
Deliver 5-Star Curbside Care Experiences
$139.99
How CSRs Can Save 6 Hours a Day
How CSRs Can Save 6 Hours a Day
$139.99
How to Engage Callers
How to Engage Callers
$139.99
How to Handle Challenging Callers
How to Handle Challenging Callers
$139.99
How to Master Forward Booking
How to Master Forward Booking
$139.99
How to Train a New Receptionist
How to Train a New Receptionist
$139.99
How to Triage Phone Calls
How to Triage Phone Calls
$139.99
Own the Phone: How to Lead Conversations
Own the Phone: How to Lead Conversations
$139.99
Phone Scripts That Gain New Clients
Phone Scripts That Gain New Clients
$139.99
Secrets to Effective Scheduling
Secrets to Effective Scheduling
$139.99
Secrets to Keep Exams on Time
Secrets to Keep Exams on Time
$139.99
Survival Tips When You’re Short-Staffed
Survival Tips When You’re Short-Staffed
$139.99
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