Client Service & Phone Skills

Get scripts and how-to tips on telephone skills and client service.

20 Perfect Phone Scripts
20 Perfect Phone Scripts

Product ID: 20_perfect_phone_scripts

Price:
$139.99
4 Phone Scenarios Every CSR Should Master
4 Phone Scenarios Every CSR Should Master

Product ID: 4_phone_scenarios

Price:
$139.99
60 Client Service Ideas in 60 Minutes
60 Client Service Ideas in 60 Minutes

Product ID: 60_ideas

Price:
$139.99
Be an Efficient, Energetic Receptionist
Be an Efficient, Energetic Receptionist

Product ID: efficient_receptionist

Price:
$139.99
Core Skills for Receptionists: 12 Courses
Core Skills for Receptionists: 12 Courses

Product ID: core_skills

Price:
$1,188.00
$1,680.00
Creating the 5-Star Experience Over the Phone
Creating the 5-Star Experience Over the Phone

Product ID: 5_star_phone

Price:
$139.99
Cut Curbside Care Time in Half
Cut Curbside Care Time in Half

Product ID: cut_curbside_care_time_in_half

Price:
$139.99
Deliver 5-Star Curbside Care Experiences
Deliver 5-Star Curbside Care Experiences

Product ID: deliver_5_star_curbside_care_experiences

Price:
$139.99
How CSRs Can Save 6 Hours a Day
How CSRs Can Save 6 Hours a Day

Product ID: how_csrs_can_save_6_hours_a_day

Price:
$139.99
How to Engage Callers
How to Engage Callers

Product ID: engage_callers

Price:
$139.99
How to Handle Challenging Callers
How to Handle Challenging Callers

Product ID: challenging_callers

Price:
$139.99
Hot Deal
How to Master Forward Booking
How to Master Forward Booking

Product ID: forward_booking

Price:
$139.99
How to Train a New Receptionist
How to Train a New Receptionist

Product ID: train_receptionist

Price:
$139.99
How to Triage Phone Calls
How to Triage Phone Calls

Product ID: triage_calls

Price:
$139.99
Own the Phone: How to Lead Conversations
Own the Phone: How to Lead Conversations

Product ID: own_the_phone

Price:
$139.99
Phone Scripts That Gain New Clients
Phone Scripts That Gain New Clients

Product ID: phone_scripts

Price:
$139.99
Secrets to Effective Scheduling
Secrets to Effective Scheduling

Product ID: scheduling_secrets

Price:
$139.99
Secrets to Keep Exams on Time
Secrets to Keep Exams on Time

Product ID: secrets_to_keep_exams_on_time

Price:
$139.99