Client Service & Phone Skills

Get scripts and how-to tips on telephone skills and client service.

Survival Tips When You’re Short-Staffed
Survival Tips When You’re Short-Staffed

Product ID: short_staffed

Price:
$139.99
Take Control of Scheduling Calls
Take Control of Scheduling Calls

Product ID: scheduling_calls

Price:
$139.99
Technology Tools Every Practice Needs
Technology Tools Every Practice Needs

Product ID: technology_tools

Price:
$139.99
The Top 6 Skills for New CSRs
The Top 6 Skills for New CSRs

Product ID: top_6_skills

Price:
$139.99
When You Can’t Handle the Tsunami of New Clients
When You Can’t Handle the Tsunami of New Clients

Product ID: tsunami_of_new_clients

Price:
$139.99
10 Phone Skills Every Receptionist Should Know
10 Phone Skills Every Receptionist Should Know

Product ID: 10_phone_skills

Price:
$139.99
5 Ways to Improve Checkout
5 Ways to Improve Checkout

Product ID: 5_ways_to_improve_checkout

Price:
$139.99
8 Essential Skills Every Receptionist Should Master
8 Essential Skills Every Receptionist Should Master

Product ID: 8_essential_skills

Price:
$139.99
Be the Boss of Your Schedule
Be the Boss of Your Schedule

Product ID: boss_of_your_schedule

Price:
$139.99
Callers Hate to Hold: Solutions to Manage Hold-Time
Callers Hate to Hold: Solutions to Manage Hold-Time

Product ID: hold_time

Price:
$139.99
Client Service Lessons from Golden Retrievers
Client Service Lessons from Golden Retrievers

Product ID: client_service_lessons

Price:
$139.99
Control the Chaos: Ways CSRs Can Work Smarter
Control the Chaos: Ways CSRs Can Work Smarter

Product ID: work_smarter

Price:
$139.99
Creating Great First Impressions for New Clients
Creating Great First Impressions for New Clients

Product ID: new_clients

Price:
$139.99
End Drop-Off Disasters: How to Do Admissions and Discharges
End Drop-Off Disasters: How to Do Admissions and Discharges

Product ID: drop_off_disasters

Price:
$139.99
End the Phone Frenzy
End the Phone Frenzy

Product ID: phone_frenzy

Price:
$139.99
Everything You Need to Know About Scheduling
Everything You Need to Know About Scheduling

Product ID: everything_you_need_to_know_about_scheduling

Price:
$139.99
Follow-Up Calls That Increase Patient Visits
Follow-Up Calls That Increase Patient Visits

Product ID: follow_up_calls

Price:
$139.99
Fundamental Phone Skills: 3 Courses
Fundamental Phone Skills: 3 Courses

Product ID: fundamental_phone_skills

Price:
$325.00
$419.97