Smart Ways to Manage Refills
Your team spends 3 hours a day processing prescription requests from third-party online pharmacies. The task robs revenue from your practice and puts stress on your overworked and short-staffed team. Up to 30% of your hospital’s revenue comes from your pharmacy. Your staff needs to streamline the refill process and lead clients to buy from you. What you’ll learn:
- Create a standard operating procedure on how to process refills
- Curb same-day “emergency refill” requests
- How to set up refill reminders and online forms [includes text and email templates]
- Use instant rebates and online store offers to beat outside pharmacies’ prices
- Speed up payment through apps and stored credit cards
- Shrink the number of prescription approvals from outside pharmacies
WATCH A PREVIEW: End the Time-Suck of Prescription Approvals from Outside Pharmacies
WHAT YOU GET
This 1-hour course includes:
- Team enrollment
- Unlimited 24/7 replay
- Handout with step-by-step instructions and facilitator's guide
- Online test
- 1 hour of CE credit
- Watch on any device: Smartphone, tablet, and computer
- Your training manager may view learner progress reports
- Add or remove learners anytime at no additional cost
HOW TO WATCH RECORDED COURSES
Recorded courses are available the following day after the live broadcast with ongoing replay. Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses.
HOW TO MANAGE LEARNERS
Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge.
COURSE USE POLICY
Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with your questions.
For delivery details, see our Terms and Conditions.
