How to Answer, “How Much Is…?”

From veterinarians to client service representatives, every member of your veterinary team talks with clients about money. You need to provide clear, confident answers about your hospital’s fees. What you’ll learn:

• How to present treatment plans
• Turn phone shoppers into new clients
• Explain the cost of drugs
• Create perception of value when accepting payments

WATCH A PREVIEW: Do clients question your fees at checkout?

WHAT YOU GET

This 1-hour course includes:

• Team enrollment
• Unlimited 24/7 replay
• Handout with step-by-step instructions and facilitator's guide
• Online test
• 1 hour of CE credit
• Watch on any device: Smartphone, tablet, and computer
• Your training manager may view learner progress reports
• Add or remove learners anytime at no additional cost

HOW TO WATCH RECORDED COURSES

Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses. 

HOW TO MANAGE LEARNERS

Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names will print on CE certificates. Your training manager may view learner progress reports and add or remove learners anytime at no additional charge. 

COURSE USE POLICY

Online courses are for individual hospital use. Multi-location hospitals and corporate groups will need to enroll each location separately. Course materials are copyrighted. Course materials include videos, slides, audio, handouts, and tests. Course materials are for educational use by employees of the single hospital location that purchased the training. We offer discounts for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with your questions. 

For delivery details, see our Terms and Conditions.