Master Curbside Care: 3 Courses

Curbside care appointments can take double the amount of time, and clients are often disappointed with the lack of interaction with the medical team. Client compliance and revenue may suffer as a result. Your staff will have more efficient appointments and create amazing client experiences with these strategies. Enjoy 3 live one-hour courses with replay for a total of 3 CE hours: 

1) January 21           End the Phone Frenzy

2) February 18         Cut Curbside Care Time in Half

3) March 18             Deliver 5-Star Curbside Care Experiences 
(If you enroll after the live course date, you will get immediate access to the recorded course.)

Courses are RACE approved by the American Association of Veterinary State Boards and New York State Department of Education. Courses will be CE eligible through 2023 and include ongoing access. 

WHAT YOU GET

Each 1-hour course includes:

• Team enrollment
• Two live webinars at 12 and 3 p.m. ET on broadcast date. (If you enroll after the live course date, you will get immediate access to the recorded course.)
• Unlimited replay of recorded webinars
• Handouts
• 1 hour of CE credit per course
• Online tests
• CE certificates

BONUS: Facilitator's Guide with every course to implement training 

HOW TO WATCH LIVE AND RECORDED COURSES

Watch each live 1-hour course on the broadcast date at 12 and 3 p.m. ET. You will receive Zoom links for live courses and reminders one week, one day, and one hour before each broadcast. 

Recorded courses are available the following day after the live broadcast with ongoing replay. Employees may view courses 24/7 on a computer, tablet, or smartphone. Employees will log into Communication Solutions for Veterinarians’ eLearning to access recorded courses. 

HOW TO MANAGE LEARNERS

Your training manager will submit the online form to add or remove employees in your training group. Each employee will use an individual email to take courses, track progress, and store CE certificates. A shared email may not be used to earn CE credit because the first person who takes the test will satisfy it and names print on CE certificates. Your training manager also may view learner progress reports and add or remove learners anytime. 

Enjoy savings of $120 with this 3-course package, which includes ongoing year-to-year access. If purchased separately, each webinar is $129 for a total of $387. 

HOSPITAL USE GUIDELINES

Online courses are for individual hospital use only. Multi-location hospitals will need to enroll each location separately. We offer savings for multi-location hospitals and sales professionals. Call 720-344-2347 or email info@csvets.com with questions. 

DOWNLOAD THE 2020 COURSE FLYER

Grab my 2021 Course Flyer and post it on an employee bulletin board. Put live course dates on your hospital’s calendar to plan staff meetings or set your own training date if employees will take recorded courses. 

For delivery details, see our Terms and Conditions.