How to Train a New Receptionist
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Product ID : train_receptionist

How to Train a New Receptionist

Price: $99.00
Weight: Free Shipping

Description

Did you know turnover among veterinary receptionists is 26% compared to the national average of 16%? Veterinary receptionists stay with your hospital an average of 1 to 3 years. Get strategies to retain the most valuable position in your practice. What you’ll learn:

  • Start strong on the first day of employment
  • Which essential skills receptionists should learn
  • Provide orientation checklists for a path to success
  • Set learning goals and provide training from telephone to computer skills
  • Share a how-to manual to explain processes and provide answers
  • Assign a mentor to instill confidence and create checkpoints
  • Give new hires coaching and constant feedback about good performance and areas to improve

This CE course for your entire team includes:

  • Unlimited playback of recorded webinar
  • Handout
  • Online test
  • 1 hour of CE credit
  • CE certificate

For delivery details, see our Terms and Conditions.

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